The short story
Hi, I am Luke Bennett and I keep getpoint.co going. This page lists the personal details the site can touch, what I do with them and where your control over them starts. Nothing here is complicated, and I have tried to keep it that way.
Details you may give me
You can leave information in a few places: when you register an account, sign up for the newsletter, place an order or send a message through a form. Depending on the form, I may ask for your name, email address, postal address, phone number or payment card details. Skip anything you do not want to share, though some features will not work without the basics.
What I do with those details
- Tailoring the site to what you seem to need
- Tuning the pages and guides, based on what readers tell me
- Answering support messages faster and better
- Handling orders and payments
- Mailing you occasional updates
If you gave me an address while ordering, expect messages about that order first. After that, you might also get an occasional note with site news or related offers.
Looking after what I hold
I put several safeguards around stored details, covering both the moment you type something in and the moment someone later opens it. Payment data travels over an encrypted SSL connection to the payment gateway, where only a small group of authorised people can reach it, and they must keep it confidential. I do not keep card numbers in my own files.
Cookies on this site
Yes, getpoint.co uses cookies. For anyone unfamiliar, a cookie is a tiny file that your browser stores at the site's request so the site can recognise you on the next visit. Mine remember your preferences, track which adverts were shown and add up overall traffic numbers, so I can see what works and improve things over time. You can switch cookies off in your browser, though parts of the site may then misbehave.
Passing data along
I never sell or swap anything that identifies you. The exceptions are helpers who run the site, handle my business or serve you, and they have to agree to keep it private. I might also pass on details if the law demands it, if I need to enforce the site rules, or to protect someone's safety or property. Figures that do not identify anyone, such as general visitor statistics, can be shared with others for marketing or advertising.
Links to other sites
Now and then I mention or offer products and services from outside parties. Those sites follow their own privacy rules, written by them, and I cannot answer for what they publish or do. If you notice a problem with one of them, tell me, since I care about the quality of what I link to.
What this page covers
Only information gathered through this website is described here. Anything collected offline, for example by phone or in person, is outside its scope. Using the site means you accept these terms.
Revisions
When something changes I will edit this page and update the date shown below, so the current version is always the one you see here.
Get in touch
Questions about any of this are welcome. Write to me at info@getpoint.co.